How we handle your data
Effective Date: 03/06/25
Pursuit Performance Club ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.pursuitperformanceclub.com.au) and when you engage with our services.
By using our website and services, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Address (if applicable)
- Date of birth
- Health and fitness-related information (provided via forms or during consultations)
- Payment details (processed securely via third-party providers)
- Any other information you voluntarily provide to us
We may also collect non-personally identifiable information such as:
- Browser type
- IP address
- Pages visited on our website
- Time and date of access
2. How We Use Your Information
We collect and use your personal information for the following purposes:
- To provide our coaching and physiotherapy services
- To communicate with you regarding bookings, services, and updates
- To respond to your inquiries
- To personalise your training experience
- To maintain business and financial records
- To comply with legal and regulatory obligations
We will never sell your personal information to third parties.
3. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Personal information is stored securely through:
- Password-protected systems
- Secure cloud storage
- Encrypted payment processors
While we take these precautions, no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Sharing of Information
We may share your personal information with trusted third-party service providers (such as payment processors or software platforms) who assist us in providing our services, subject to strict confidentiality obligations.
We may also disclose your personal information if required to do so by law or to protect our legal rights.
5. Cookies & Website Analytics
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device to help us understand how visitors interact with our site.
We may also use website analytics tools (such as Google Analytics) to collect data about site traffic and usage patterns.
You can control or disable cookies through your browser settings.
6. Accessing and Updating Your Information
You have the right to access, update, or request deletion of your personal information held by us. If you wish to do so, please contact us at sam@pursuitperformanceclub.com.au
We will respond to your request within a reasonable timeframe.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be posted on our website.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Pursuit Performance Club
sam@pursuitperformanceclub.com.au
pursuitperformanceclub.com.au